| What is Mobile Banking? |
With The Equitable Bank Mobile, you can do your banking on your time. You can securely access your Equitable accounts from your mobile device to check balances, deposit checks, review transactions, transfer money, set account alerts, send and receive money, find a branch, manage your debit card and more. |
| Why should I use TEB Mobile? |
The real-time convenience of TEB Mobile just cannot be matched by anything else. Think about all your situations where it can come in handy:
- When you’re at the electronics store, and you see that big screen HDTV you just have to buy – play it safe and make a quick check on your account balance and make sure you have enough money before you purchase.
- How many times do you find yourself simply waiting around? If you’re waiting at the DMV or waiting at the airport for your flight – this would be a great time to get in tune with your spending habits by checking and reviewing your transaction history.
- Suppose a relative sends you a check for your birthday, but you're not planning a trip to the bank anytime soon. By using the Mobile Deposit feature of TEB Mobile, you can simply take a photo of the check for deposit into your checking account.
- When you’re on vacation, out traveling, or simply have no computer access, you might have a bill you forgot to pay from home or a bill that is due very soon. Don’t cut it close. Ensure that you’re never late on any of your bills by making a quick and easy bill payment from your phone.
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| How does Mobile Deposit work? |
Mobile Deposit is very simple to use. Learn about Mobile Deposit. |
| Is there any cost for TEB Mobile? |
No, The Equitable Bank Mobile is free to use for all customers – one more reason to use TEB Mobile. Please note that message and data rates may apply. Check with your mobile service provider for details. |
| How can I get TEB Mobile? |
Use your smartphone to download TEB Mobile from the Apple App Store or Google Play.
 
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| Can I still use TouchBanking? |
No, TEB Mobile has replaced TouchBanking. Customers who were using TouchBanking will be directed to download TEB Mobile if they attempt to log into TouchBanking. |
| Is my mobile device secure to use? |
Rest assured. Mobile is safe to use!
- Smartphones such as iPhones, Android and Google have a very controlled and secure operating system.
- TEB Mobile encrypts and protects any transmission of data including customer account information.
- TEB Mobile uses strong firewalls to protect you from unauthorized or malicious intrusion.
- TEB Mobile uses your Access ID and password for access just like Online Banking. Your account will lockdown after a certain number of incorrect attempts from a mobile device.
- TEB Mobile banking uses additional Security Q&A authentication for access to your account.
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| What if my phone gets lost or stolen? |
Call your mobile service provider to report that your phone is missing. While nobody wants their phone lost or stolen, if it does happen, know that your mobile banking access is secured.
- No personal information from TEB Mobile Banking is ever stored on the phone.
- Your login session automatically times out after a specific period of inactivity.
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